Monthly Archives: September 2010

What if I still have questions?

Our customers are the reason we are in business and we are always here for you!  Send email to reservations@alreadytheretowncar.com or call us at 425.445.9101 any time you have a question.

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When will my credit card be charged?

Your credit card will be charged on the day of the service. Prepayments can be arranged online or by phone for relatives or friends, or in the case of a business traveler who needs to charge to a corporate credit … Continue reading

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What is your cancellation policy?

Once your reservation is confirmed, we guarantee service to you on the date(s) and time(s) as agreed.  If you must cancel or make any changes to your reservation, please do so at least 24 hours in advance.  In the event … Continue reading

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What is your Service Guarantee?

Your confirmed reservation constitutes our guarantee of service to you on the date(s) and time(s) as agreed. If you’re going to the airport from your home, office, or hotel, we will call you 30 minutes prior to pick-up to reassure … Continue reading

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Service was outstanding!

Thank you for the confirmation email. The service was outstanding! We got back late last night and the car was waiting for us outside baggage claim as promised. We will definitely be using Already There Town Car in the future and telling our friends … Continue reading

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Courteous drivers

I have used many car services in the Seattle area and this is the best. Courteous drivers, always prompt and dependable even in the worst weather. I have recommended and will continue to recommend Already There Town Car Service to … Continue reading

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Appreciates confirmation by phone and e-mail!

I greatly appreciate that you have an email confirmation and phone confirmation policy.  It is the main reason I decided to switch to your service.  The excellent service provided by Alex on my last trip is a main reason I … Continue reading

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A refreshing example of great service.

I want to thank you for the service to the airport this morning. I travel often in many cities across the country and the service you and your driver provided today was top-notch. Your confirmation email and the phone call … Continue reading

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Will definitely use your service again

I just wanted to let you know we had a great time in Seattle and Alaska and the car service was fantastic. Car was clean and the driver was on time. We will definitely use your service again and I … Continue reading

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How will I find my driver at Sea-Tac airport?

You can easily locate your driver one of three ways: 1. Meet him at the curb. This is the most frequently used method for meeting your driver. It’s fast and easy. After your plane lands, proceed to the Baggage Claim … Continue reading

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